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How to Buy

In order to make an offer for a listing, you must first register on the website, which is free of charge. You can then click the Make Offer button next to the listing in the marketplace. The listing price is ONLY for the PSLs and does not include the cost of any tickets.
Make Offer

The seller will have 48 hours to accept your offer or reject your offer and send you a counter offer before your offer expires. You will receive an email when the seller accepts or rejects your offer. If the seller rejects your offer and sends you a counter offer, you will have 48 hours to accept this counter offer. If your offer is accepted, any current offers you have on other listings will automatically be retracted for your convenience. If you wish to purchase multiple listings at the same time, please contact the Marketplace prior to submitting your offers to remove this functionality.
Seller Accepts Your Offer

If the offer is accepted during the season or if the tickets have already been shipped to the seller for the upcoming season, we will reach agreement between you and the seller to determine whether you will purchase any of the remaining tickets from the seller. After your PSL transfer is completed, the Ticket Office will deliver the tickets electronically or we will provide contact information for you and the seller to complete the ticket transfer. If the offer is accepted before November 1, the buyer automatically receives the rights to any home playoff tickets for the current season.
Agree on Ticket Sale (If During the Season)

After we reach agreement between you and the seller regarding the sale of any tickets (if applicable), we will email payment instructions to you. You will then be required to submit payment to us for the offer amount plus your buyer fee. The buyer fee is 10% (minimum $250). We accept ACH payments, wire transfers, checks, or credit cards. The price for a listing is a cash price for those using ACH, wire transfers or checks. If you wish to pay with a credit card an increased non-cash price applies.
Buyer Submits Payment to Marketplace (Plus Buyer Fee)

Once you have submitted payment, the Transfer Form will be available for online signature in your Buying Activities. You and the seller will then individually complete the Transfer Form and any other required documentation online.
Complete Transfer Form

Once the Ticket Office has approved your PSL transfer, we will send payment to the seller.
Marketplace Sends Payment to Seller

Copyright © 2024 STR Marketplace, LLC. All Rights Reserved. Use of the Cleveland Browns PSL Marketplace signifies your agreement to the User Agreement and Privacy Policy.

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